Explorecozy Date: [01 June 2023]
This Privacy Policy [Explore Cozy LLP] (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“you” or “your”) who visit our website, use our services, or interact with us in any other way. We are committed to respecting your privacy and ensuring the security of your personal information. By using our website or services (www.explorecozy.com), you consent to the practices described in this Privacy Policy.
1.1 Personal Information: We may collect personal information such as your name, contact details (including email address, phone number, and physical address), date of birth, passport information, and payment information when you make a reservation or purchase a travel service. We may also collect information you voluntarily provide to us, such as feedback, reviews, or survey responses.
1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and device information. This information is collected to enhance your experience on our website and improve our services.
2.1 Provide Services: We use the personal information we collect to provide and manage the travel services you request, including making reservations, processing payments, and delivering travel-related communications.
2.2 Communication: We may use your personal information to send you important updates, confirmations, and notifications related to your bookings or services you have requested. We may also send you promotional and marketing communications, but you can opt-out of these communications at any time.
2.3 Improving Services: We may use the information we collect to analyze trends, track user behavior, and improve our website, services, and customer experience. This may include using your information for research and statistical purposes.
2.4 Legal Obligations: We may use and disclose your personal information to comply with legal obligations, enforce our terms and conditions, protect our rights or the rights of others, and respond to lawful requests from public authorities.
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as airlines, hotels, car rental companies, and payment processors. These service providers are obligated to protect your personal information and can only use it to provide services on our behalf.
3.2 Business Partners: We may share your information with our business partners who offer related services or products that may be of interest to you. However, we will only share your information with your consent, and you can opt-out of such sharing at any time.
3.3 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities.
We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use industry-standard security technologies and procedures to safeguard your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or altera
5.1 Opt-Out: You may choose to opt-out of receiving promotional emails or marketing communications from us by following the instructions provided in those communications or by contacting us directly.
5.2 Access and Correction: You have the right to access, correct, or update the personal information we hold about you. If you would like to review, modify, or delete your personal information, please contact us using the information provided at the end of this Privacy Policy.
tion. We use industry-standard security technologies and procedures to safeguard your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us so that we can take appropriate measures to remove the information.
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting of the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Travel Company: Explore Cozy LLP
Address: 40-41 Bakshi House, Nehru
New Delhi 110019
City: Delhi
State: Delhi
Zip Code: 110019
Email: info@explorecozy.com
Phone:+91-9717768135
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.